We are happy to offer refunds within 14 days of the delivery date but please make sure you email us first at
info@activefashion.co.uk.
Items must be returned in the same condition they were sent out — unworn, unwashed, and with all original tags attached.
A full refund will be issued only if the item arrives back in clean, sellable condition exactly as received.
We cannot accept returns for items showing signs of wear, washing, damage, or misuse.
Returns are accepted within 14 days based on the carrier’s confirmed delivery tracking.
Return Address:
Active Fashion
10 Marine Parade
Clevedon
BS21 7QS
United Kingdom
How to complete your return:
- Package the item securely in its original condition.
- Ship it back using any tracked postal service which is entirely your decision.
- Email us with your order number and return tracking number.
📧 Email: info@activefashion.co.uk
Instagram:activefashion._